One Trash Vendor for Your Entire Palm Beach County Portfolio

If you oversee a dozen associations or rental communities across the county, you already know how trash service fragments. One property uses a porter who quits every spring. Another relies on a landscaper who sometimes pulls the cans, sometimes forgets. A third has nothing at all, so residents leave bags in breezeways and your phone rings Monday morning. Every arrangement has its own contact, its own invoice and its own excuse.

Trash Caddy consolidates that patchwork into a single relationship. Doorstep trash valet at apartment and condo communities, can-to-curb rollout at single-family HOAs, and bin sanitizing where odor and pests are a complaint — all under one account. Your accounts payable team processes one bill. Your assistant managers call one number. Your board packets show one line item instead of several.

That consolidation matters most when something goes wrong. When a resident reports a missed pickup, you are not digging through emails to figure out which contractor covers that building. You call or text us, we confirm what happened with the route photo, and we fix it.

Management companies cannot onboard a vendor on a handshake. Before service starts we provide a certificate of insurance naming the association and your management company as additional insured, plus a W-9 and any vendor packet your office requires. If your firm uses a vendor compliance platform, tell us which one and we will complete the registration process.

Gate access is coordinated property by property. We supply technician names and vehicle details to the gatehouse or access control company, follow any badge or transponder process, and respect quiet hours and posted rules. Your on-site staff should not have to escort us or answer questions about who we are.

We also prepare resident communication — a welcome letter and set-out instructions written for that specific community — so your team is not drafting notices from scratch. You review and approve it before anything goes to residents.

Photo reports are available on request at any property. A route photo shows bins returned, a door cleared or a corral left tidy, and it settles most resident disputes in a single reply. For communities where the board wants a regular summary, we send one on the schedule you choose.

Issues get flagged rather than buried. Overflowing dumpsters, hauler no-shows, damaged carts, bags left out on the wrong day — our crew notes these and we send them to the contact you designate. You hear about a problem from your vendor before you hear about it from a resident.

Every property has a direct contact at Trash Caddy, not a call center queue. When a regional manager asks how service is going across the portfolio, you can answer with facts.

Winning a new management contract usually means inheriting whatever trash arrangement the last company left behind. With Trash Caddy, adding a property is a scoping call, a site walk and a start date. Most communities are onboarded and active within one to two weeks of signing. Contact us to confirm timing for your property.

Because one company covers trash valet, can-to-curb and bin cleaning, you do not need a new vendor every time the property type changes. A garden-style apartment community in West Palm Beach, a gated HOA in Wellington and a high-rise condo in Boca Raton can all sit on the same agreement with service tailored to each layout.

Your portfolio grows; your vendor list does not. That is the point.

No two communities collect the same way. Some have different garbage days, some have separate recycling days, some have trash rooms on every floor and some have one compactor at the back of the property. Collection days and pickup windows are confirmed during community onboarding — every community has its own schedule based on their waste hauler and HOA requirements.

We map the property before the first route: building order, compactor locations, gate codes, accessible paths and any areas residents are not supposed to use. Crews follow the same route every visit so that residents learn what to expect and staff can predict when we will be on site.

When a hauler changes the schedule for a holiday or storm, we adjust our route to match and let your office know.

We serve managed communities from Jupiter and Palm Beach Gardens through West Palm Beach, Wellington, Lake Worth Beach, Boynton Beach, Delray Beach and Boca Raton. That footprint lets regional managers place properties across the county with one vendor instead of hiring local help city by city.

If a property in your pipeline is outside our current routes, call anyway. We will tell you plainly whether we can cover it and when.