Trash Valet for Castle Group Communities
Castle Group managers can add doorstep trash valet at any Palm Beach County community they run. Bags go outside each unit, the crew carries them to the trash enclosure, and pricing is set per unit per month. Serving Palm Beach County. Trash Caddy handles bins only. Contact us for a quote.
Built for HOA Boards and Property Managers
If you manage one or many Castle Group communities, Trash Caddy keeps trash valet simple to buy, run and track. Communities under one manager can be grouped for bulk pricing, so adding a second or third property lowers the work and the cost of each. Billing is by invoice, with one invoice per community, so it fits the way Castle Group accounting teams already pay vendors. A dedicated account contact handles your communities, and there are no per-unit contracts: one agreement covers the whole property. For managers overseeing many Castle Group properties, that combination means one vendor relationship that scales from a single building to a whole portfolio without new paperwork for every unit. It is a service designed to make the manager's job lighter, not heavier.
How Bulk and HOA Pricing Works
There is no published rate card for trash valet; every Castle Group community receives a custom quote. Unit count, building layout, distance to the trash enclosure and site access all shape the number. Portfolios that bring more than one property receive bulk pricing on the combined quote.
Once the quote is accepted, each community is billed by invoice, and the association decides how to recover the cost, whether as a common expense or a resident amenity fee. To request pricing, call 561-913-2023 or use the form on this page. Contact Us for a Quote.
What Property Managers Need to Set Up Service
- Community name, address and unit count
- Where the crew should take bags once collected
- Gate, guardhouse, front desk or elevator access details
- Any insurance certificate or compliance registration you require
- Billing contact for invoices
- A board or management contact for resident notices
Before the first collection at a Castle Group property, we gather the following from management. Most communities are onboarded and active within one to two weeks of signing.
What the Service Covers
Trash valet at Castle Group communities covers one clearly defined job: bagged household trash collected at each participating door and carried to the property's collection point. Furniture, appliances and bulk items are outside the scope, and emptying the dumpster remains your hauler's job. A clear scope makes the service easy to explain to residents and easy for management to hold us to.
Communities that also include single-family homes or villas can add can-to-curb for those households, so the whole Castle Group property is covered by one provider. Ask about trash can cleaning too. Contact Us for a Quote. A photo after each visit gives Castle Group managers a ready record to share with boards or residents whenever a question comes up about service.
A Locally Owned Partner
Trash Caddy is locally owned and based in Palm Beach County, so Castle Group managers deal with a team that knows the county's communities, haulers and seasonal rhythms. We adjust crew size for seasonal occupancy, which keeps service consistent from peak season to summer. Questions get answered quickly, because the people who run the crews are the people you talk to.
Getting Board Approval
When a Castle Group board considers trash valet, the discussion tends to center on residents, budget and management workload. Managers receive a proposal they can hand directly to trustees, covering cost, scope and resident notices. A member of our team can attend a board meeting to walk through the program. Because each community signs one agreement and there are no long-term contracts, the board keeps control of the decision over time. After launch, the conversation at most Castle Group boards turns from approval to expanding the program to other properties.
Your Dedicated Account Contact
Day to day, Castle Group managers deal with one dedicated account contact rather than a general phone queue. Every property's details live with that contact, which keeps service consistent across the portfolio. A photo after each visit documents the work for management and the board. Holiday and storm changes are handled by us, and management is kept informed.
What Residents Experience
Residents at participating Castle Group properties simply leave tied bags at the door on collection days. Resident notices are provided in English and Spanish ahead of the first visit. There is nothing for residents to download, and our team answers their questions directly. Part-time residents get the same routine as everyone else, with nothing left by the door while they travel. Residents who find carrying heavy bags difficult benefit the most.
A resident amenity fee set above Trash Caddy's per-unit rate turns trash valet into a line of ancillary NOI for each Castle Group property.
Portfolio-Ready Trash Valet
- Vendor-compliance ready
- Additional insured on request
- Reports after each cycle
- Monthly invoices
- Single point of contact
- Onboarding in one to two weeks for most communities
How It Works Across a Castle Group Portfolio
There is no regional call center involved. Managers at Castle Group communities reach the dispatch team directly at 561-913-2023. Setup includes the certificate of insurance and letters explaining the program to residents. The board has everything before the first visit. Management gets a monthly report by email. Questions go to 561-913-2023.
Castle Group communities is a multi-unit property where the trash run is the chore households mention most. Stairwells stay clear. Our crew does the carrying. It is an amenity owners and tenants feel on the first day.
Convenience leads at Castle Group communities: owners and tenants stop carrying trash bags anywhere. Invoicing is monthly, and pricing is quoted per unit. Reports arrive by email each month. Nobody has to walk the property to check. Compliance Depot registration is available on request. The Trash Caddy crew collects bagged household trash at each participating door. Everything ends up in Castle Group communities's collection area.
Getting Started
- Send the quote form here. Share Castle Group communities's unit count and building layout.
- We walk Castle Group communities and confirm the collection area and hauler schedule. Written pricing follows, quoted per residence per month.
- Once the association board approves, resident welcome letters and doorknob notices go out. Most communities are active within one to two weeks of signing.
Quick Answers
What is the NOI opportunity for Castle Group communities management?+
Many communities bill owners and tenants a monthly amenity fee and pay Trash Caddy a per-unit rate, keeping the difference. We can model it on Castle Group communities's unit count.
How quickly can trash valet begin at Castle Group communities?+
Most properties are onboarded and active within one to two weeks of signing.
How do I get a trash valet proposal for Castle Group communities?+
Request one at 561-913-2023. We follow up to schedule a walkthrough and send a written quote.
Resident Tips
- New residents receive the same instructions so the program stays consistent.
- Keep recycling out of the valet bag unless your program includes it.
- Castle Group communities property management receives reports, so issues are easy to track.
- Break down boxes first so they fit the collection area.
- Report a missed door to property management or call us directly.
Property Manager FAQ
Can we get bulk pricing for several Castle Group communities?+
Yes. When more than one community is quoted together, bulk pricing applies across the group. Send us the list of properties and unit counts, and we will return a combined quote. Contact Us for a Quote at 561-913-2023.
How is trash valet billed for a Castle Group community?+
By invoice, one per community, sent to the billing contact you choose. Residents are never billed by card, which keeps payment inside the association's normal vendor process.
Do residents have to sign per-unit contracts?+
No. There are no per-unit contracts. The community signs a single agreement, and every participating household is covered by it.
Who is our point of contact at Trash Caddy?+
Every Castle Group account has a dedicated account contact who knows your properties, your access details and your board. You can reach our office at 561-913-2023 as well.
What do you need from management to start?+
A building list with unit counts, where trash should go, site access steps, your vendor paperwork requirements and who receives invoices. The rest of setup is on us.
How do residents learn about the service?+
Before launch, households receive English and Spanish notices explaining how the service works. Residents do not need an app.
How long does onboarding take?+
Most communities are active within one to two weeks of signing, with collection days and pickup windows confirmed during onboarding.